Do my points expire?Updated 6 months ago
Points will expire after 12 months of inactivity on your account.
This means if there hasn’t been any activity, such as earning or redeeming points, within that time, your points will no longer be valid.
Your VIP tier is also based on your activity, so periods of inactivity may result in moving down a tier.
The more you shop, the more points you’ll earn, and the faster you’ll unlock rewards and move through the tiers. Higher tiers also earn more points per order, making it easier to reach rewards and claim vouchers.