Rewards
Our rewards & recognition programe
How do I get started?
Getting started is simple and your points will start building automatically. If you’ve already shopped with us, any eligible purchases from the last 12 months will be added to your account automatically.
How do I earn points?
We want to reward our amazing customers, so you can earn points through simple actions, purchases, and sharing New Leaf with others. Place an orderEarn 1 point for every £1 spent. Spend £20Get 50 bonus points. Sign upGet 25 points. Subscribe to our n
What are VIP tiers?
Our VIP tiers are designed to reward you the more you shop with us. The more you spend over time, the more perks you unlock. Your tier is based on how much you spend over a 12 month period and updates automatically.
How do I redeem my points?
Once you’ve earned enough points, you can redeem them for money off your order at checkout. How to redeem your points:. You can also access your rewards by logging into your account and going to:. Account > Rewards > Claim a voucher. Please note:
Refer a friend
When you refer a friend, you’ll earn points and they’ll get a discount on their first order. You get: 200 points (Worth £10 voucher)Your friend gets: £10 off their first order when they spend £20 or more. Once your friend places their order, your poi
Do my points expire?
Points will expire after 12 months of inactivity on your account. This means if there hasn’t been any activity, such as earning or redeeming points, within that time, your points will no longer be valid. Your VIP tier is also based on your activity,
Can I use my rewards with other discounts?
Rewards cannot be combined with other discount codes. If you have multiple offers available, you’ll be able to choose which one you’d like to use at checkout
How do I check my points balance?
You can check your points balance by logging into your account. From there, you’ll be able to see your current points, available rewards, and VIP tier.
When will I receive my points?
Points are usually added to your account shortly after completing an action or placing an order. In some cases, such as referrals or reviews, it may take a little longer for points to appear.If you notice any issues our support team will be here to h
What happens if I return an order?
If an order is returned or refunded any points earned from that purchase will be removed from your balance.
Can I refer more than one friend?
Yes, you can refer as many friends as you like. You’ll receive points for each successful referral once your friend completes their order.
Do I need an account to earn points?
Yes, you’ll need to have an account to earn and redeem points. Once signed up, your points will be tracked automatically whenever you shop.